Privacy Policy

Information we collect

We may collect information you provide directly, including your name, email address, phone number, property location, service interests, project details, and messages.

• Contact and project inquiry information
• Communications and customer service records
• Basic technical information such as browser type, device type, referring pages, and website usage
• Transaction records associated with an approved project; payment card details are processed by the payment provider and are not requested through this website

How we use information

We use information to respond to inquiries, assess project fit, prepare estimates or proposals, schedule services, communicate about active work, maintain records, improve the website, prevent misuse, and meet legal obligations.

Sharing and service providers

We may share necessary information with service providers, professional advisers, insurers, project partners, subcontractors, or authorities when reasonably required to operate the business, deliver requested services, protect rights and safety, or comply with law. We do not sell personal information for money.

Payments

If a card payment option is offered, it is handled through a secure Square-hosted payment experience or another identified processor. Their privacy terms govern the information entered directly into their systems. Never submit payment card details through our contact form or email.

Retention and security

We retain information for as long as reasonably needed for inquiries, customer relationships, project records, dispute prevention, accounting, insurance, and legal compliance. We use reasonable administrative and technical safeguards, but no online system can guarantee absolute security.

Your choices

You may request access, correction, or deletion of personal information, subject to applicable law and legitimate record-retention needs. You may also opt out of non-essential marketing communications at any time by contacting us.

United States and Canada

Information may be processed in the United States. Privacy rights vary by jurisdiction. We respond to applicable requests in accordance with the laws that govern the individual and processing activity.